Quality Assurance Strategies
To achieve and measure our performance and ongoing success, Sterling relies on the following Quality Assurance strategies...
- Recruiting qualified employees who share our enthusiasm and philosophy of care
- Ongoing staff training and in-services in providing best practices
- Clear job routines and current care plans for our residents
- Follow-up on Incident Reporting
- Formalized problem-solving processes for staff, residents and families
- Occupational Health and Safety committees and programs that engage employees at all levels