Sterling Health Services
Sterling Health Services
Quality Assurance Strategies

To achieve and measure our performance and ongoing success, Sterling relies on the following Quality Assurance strategies...

  • Recruiting qualified employees who share our enthusiasm and philosophy of care
  • Ongoing staff training and in-services in providing best practices
  • Clear job routines and current care plans for our residents
  • Follow-up on Incident Reporting
  • Formalized problem-solving processes for staff, residents and families
  • Occupational Health and Safety committees and programs that engage employees at all levels


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